We ship to specific regions, such as the United States, most of Europe, Japan, Australia, Saudi Arabia, etc. Please refer to our Shipping Policy page for applicable countries and regions.

We automatically calculate the real-time shipping cost of all orders based on the country/region the order is shipped to (different countries/regions have different shipping costs, and different weights also have different shipping costs), so the real-time shipping cost calculation transaction is the fairest, and you will get the most cost-effective goods.

Order processing time is 1-3 business days, and normal shipping time is 10-20 business days.

Welcome to the official SFOG online store! All products available on SFOG.com are guaranteed to be 100% original and of high quality.

Our secure payment methods, including VISA, MasterCard, Discover, and others, are processed through an encrypted network provided by our partner USEEPAY. USEEPAY holds the highest security certification of PCI-DSS Level-1 in the international card payment industry, along with the Hong Kong MSO license and the US MSB financial license, ensuring a safe transaction environment. Rest assured, all personal information will be handled with the utmost confidentiality.

A friendly reminder: If you have any questions or encounter issues, kindly refrain from initiating a chargeback. Instead, reach out to our dedicated support team at 782988668@qq.com for more information or assistance with a refund. No need to worry—we’re here for you. Expect a response within 24 hours on business days, and we’re committed to standing by your side. 

In case you don’t receive a response within one business day, please check your junk/spam folder. Once located, be sure to mark 782988668@qq.com as a safe sender to prevent any future delivery issues.